Regain control
On a trusted device, use the official app or website. Change the password, sign out other sessions, enable MFA, and review recovery methods, forwarding rules, connected apps, and recent activity.
Recover and learn
Change reused passwords elsewhere, tell contacts about scams sent from the account, and use the provider’s official recovery process if locked out.
- Report fraudulent transactions promptly
- Keep records when money or identity data is involved
- Do not pay strangers promising instant recovery